Market Operations Analyst
Full time · Canberra or remote Australia
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Join a team building clear market tools, secure account workflows and helpful Australian customer support.
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Our work combines careful product thinking, plain communication and disciplined handling of financial information. Teams collaborate across market analysis, security, customer operations and compliance.
Roles may be remote within Australia or office-based in Canberra, depending on operational needs. Full-time positions include paid leave and structured onboarding.
Market Operations Analyst: monitor data quality, investigate unusual feeds and document operational events. Experience with financial data is useful, but careful reasoning and clear written communication are essential.
Customer Support Specialist: guide users through account access, platform settings and published policies without giving personal financial advice. The role requires patience, privacy awareness and confident Australian English.
Security Operations Engineer: improve authentication, access review, monitoring and incident processes. Candidates should understand web security, audit evidence and practical risk prioritisation.